
Reviews
The Best Internet in the Borderland. Period.
Experience internet engineered by global latency experts for real-world responsiveness, fair performance under load, and reliable local service.
Google Reviews


5.0
211 reviews
Highest-rated ISP in El Paso
NextdoorNeighborhood Fave
Voted by your neighbors
Since
2019
Rates have never gone up
Locally owned & operated
“Let me preface this review; as I was finishing it, I realized I sounded like a bot or someone involved with Jackrabbit based on my high praises and knowledge of the team. Rest assured; I am neither of those things. Just a very content customer. If you don't want to read my story, let me cut to the key points for those who just want the meat and potatoes of this review. Jackrabbit is: 1. Honest 2. Reliable 3. Fast 4. Knowledgeable 5. Caring 6. Young and smart. Young would scare me in some situations where I would value years of experience, but Jackrabbit lives, easts and breathes networking. They have the years of experience, but their youth gives them the ability to think outside the standard box and the rules that govern it. Jackrabbit is a team of problem solvers. They haven't been jaded to just give a "No" response. 7. They got us fast internet in the middle of nowhere when no one else would/could. 8. They are hungry. In December of 2022 my mother, her husband and I bought an old vineyard/farm in Anthony, NM. We are down a dirt road, inside an old Adobe building with 19" thick walls. I basically get no cell service inside. I have AT&T but my mother and her husband have Verizon and also have the same issue. We all get a bar or two of service outside on a good day. To the best of my understanding, you can cut internet service into 2 types, hard line in, like fiber optics, or over the air, like a radio frequency. I called the fiber optics provider in our area, we were 3 miles away from a line they had underground, I thought, YAY! Then they told me it would be about a $10,000 build, $500 a month and no timeline. That YAY went away real fast. I then proceeded to call all the regular big names you can think of when you think of internet service, all either gave me a no right away, never got back to me, or some of the smaller companies that provide microwave service told me we had no line of sight, and it couldn't be done. We are surrounded by Pecan Farms and Pistachio Trees. Frustrated I turned to good ol'Google, searched "internet" with our zip code. Some of the big names came up, to which I audibly said, "No you don't"...in an empty room. I then saw Jackrabbit Wireless. I had never heard of them, but they had fantastic reviews, less one crotchety sounding grump. So, I gave them a call, I'm glad I did. I first spoke with Robert, I informed him of our location, the issues we were running into, what minimums we were looking for. Immediately Robert gave me a bunch of potential solutions - one of which was his competitor. You don't hear that every day. Within the next day or two the team was at the farm to assess. After walking the property and looking up some county code, since they are based in El Paso, we settled on a solution. Jackrabbit purchased everything they needed for this unique install (well, unique to me anyways) Using an antenna aimed at a tower, they harnessed LTE cell data streams into a plug-in modem with an ethernet jack and WIFI. We signed up for AT&T Business, they have no data cap, flat rate just for data, no contracts. But without Jackrabbit, we would've never been able to use that service as needed. Jackrabbit transformed it into something we could. Up on our roof they went, installed the antenna with a hard line down into our office. Set up our whole network, answered all questions - and believe me, I always have a ton. The entire time Jackrabbit was extremely kind, helpful, knowledgeable and mindful of costs. My mother can stream a movie, while I work on our website & Greg replies to emails....all without buffering. Amazing. I tend to always do my research on companies I am looking at working with. In the beginning, when I listed caring, I had read both gentlemen's bios on their website. Both Robert and Tristan are El Paso locals, Robert graduated with honors, and he wrote/developed/coded a piece of programming that helps areas and countries with low broadband to speed it up and divide it better when and where it's needed. That's the layman's version. When I first met them, their focus seemed to be bringing internet service to underserved communities. There's not a fortune to be made there. They do that out of kindness. We recently installed a new security system with 19+ cameras and were scared about the WIFI, even though all the cameras but 7 (WIFI) are hard wired IP cameras, we still need to be able to remotely monitor them without too much latency. So, Jackrabbit built us an SDWAN with a second provider that picks up the slack if one starts to slip. Again, my layman explanation. Rest continued in attached picture. Ran out of darn space. Brevity clearly isn't a strength of mine haha.”
“MAKE THE SWITCH TODAY!!! Year after year we saw our Spectrum rates increase and our service lag. I work from home so having FUNCTIONING internet is a must. We were paying well over $80 for single digit upload and download speeds and would frequently get kicked off of the internet and would have to reset our modem and router. Ridiculous. I live in 79912 and was told by ATT that they could guarantee 75mpbs, however, after spending 12+ hours with 3 different techs, the best I was going to see from the crusty, old ATT cables was in the realm of 16. NO THANK YOU. We decided to go with JackRabbit because we love supporting local and they provide a service that delivers!!! Robert's professionalism and follow up even when scheduling the installation appointment went above and beyond. On install day, Robert and Tristan were polite, arrived on time, and made sure I had working internet speeds. I could have cried. I have NEVER seen triple digit speeds at my house with any of the big box providers. JackRabbit is so FAST!!!! Making the switch to JackRabbit was the best decision! My only regret is that I wish I had found them sooner!”
“TL:DR - Amazing people, Amazing Product - NOT A SCAM and I am SUPER happy ❤️ Oh man, where to start?! These guys are awesome! I called after hours to inquire about setting up services and they actually answered. They gave me all the info and all the information. I run a live stream of my turtle tank live 24/7. We were using Spectrum’s gigabit internet, but they were having issues in our area, and the internet was unable to keep up. I reached out to JackRabbit Wireless as a solution to my issues. They scheduled an appointment, and ordered the equipment needed. Unfortunately due to the major freeze in central Texas, the equipment was delayed. JackRabbit Wireless kept me updated throughout the whole process - which is rare for a company to do. It made the minor inconvenience of having to wait for the part much much better. Part received, internet installed very quickly, and painlessly. I goofed and turned the wifi off on the router after they left. Gave them a call and they remotely turned it on for me. Amazing service, amazing product! Very happy! Now we stream the turtles out in HD. As a result of this very good quality product, the stream is more popular than ever! Keep up the awesome work Jack Rabbit Wireless!”
“Leaving Spectrum internet was one of the best decisions ever. We heard about them on the Next-door app and were so grateful that we found an internet provider that goes above and beyond for their customers ! We've had Jackrabbit for some time now and love it very much. Robert is also amazing, he is super helpful with answering any questions I might have regarding the internet. I would recommend JackRabbit to anyone and everyone who is looking to make that switch.”
“Last year I moved into new developed apartments. They were so new that big names service providers like Spectrum and AT&T didnt/ COULDNT service the area. Walked into both stores and employees shrugged their shoulders like “nothing we can do”. No one tried to help or consider potential ways to help me. Until I called Robert and his team at JackRabbit. They came to evaluate the newly unserviceable area and I was up and running within a day or so. The install from start to finish was seamless. AND the most important part was how they treated me as a new customer. For that I expect to give them my business for a lifetime. I’ll add that I called to upgrade my speed since I had a couple people working from home and kids on tablets. Thinking I needed to upgrade. The team assured me it wasn’t necessary. When they could’ve easily taken my money. That alone speaks miles. You’re getting a team with a strong IT background that loves their craft and their customers. Nothing but great things to say about the company.”
“I can't sing praises loud enough about Jackrabbit Wireless. Are you sick and tired of your current ISP mansplaining things to you like you're too daft to understand? dudes. me too. after a week of spending 4-6 hrs a day dealing with tech support and tech visits and new cabling and new equipment and crying students at home and a frustrated husband trying to work from home.... we were lucky enough to see someone else recommend Jackrabbit. Seriously the best customer service we have ever experienced. Super professional, covid cautious, courteous and pleasant to work with, along with being very aware of privacy and security needs. These guys know their business and aren't interested in making a chump out of anyone. It was clear that they were sincerely interested in helping us out and setting us up so that the kids could reliably access their school work and that my husband could reliably work from home. Not once did we feel like we were just a sale to be made. For the first time since we moved here we felt like we had someone who had our backs in the technology department. These guys are amazing! Not only that but they're local! looking for a way to support a local UTEP alumni? look no further my friends! cheers to consistent service with no dropped signal!!!! if you're on the westside give them a shot!”
“Robert, Tristan & Luis, for years we had other internet service, expensive & always going up in price. The BEST thing we did was switch. You all have provided service that goes above and beyond! We are SO happy with your price and quality. I highly recommend to everybody! Thank you for the wonderful service!!”
“Our business has perpetually struggled with poor options for internet connectivity. We always joked that it was the “black hole” for internet service, as the fastest provider we were able to find provided slow DSL service. The team from Jackrabbit was able to provide us with fast, reliable internet, with rapid implementation. During implementation they encountered multiple setbacks forcing them to change the design of the backhaul but they never gave up on us and were able to find a way to get it done. Almost any other company would’ve walked away after those setbacks, but these guys didn’t and persevered until they found a solution. They are professional, dedicated, reliable, and fairly priced…what’s not to love about this company? We highly recommend Jackrabbit to any business or homeowner struggling to find fast, reliable internet.”
“Due to my location my only option has been satellite. I have been through three satellite companies and the prices have been ridiculous and the service has been very disappointing especially since I am currently working from home with VPN. Jackrabbit came out and setup their equipment right away and removed the old equipment. The service is great I haven’t had any problems with my work connection. The price is half of what the other were offering and the service is so much faster. I can be working while my son is watching tv and playing games. With the other services my family was soo limited. I love jackrabbit and whom ever needs satellite service- Jackrabbit is the one !!!! Plus if you have any issues you don’t have to go through an automated service, they text you back right away and soo friendly. I will never go to a big company for internet service again !!!!”
“Robert and Tristan at JackRabbit have been the most helpful, dependable, and considerate to our needs! They immediately respond whenever we need something or ask I my many questions! We have a large house/family and NO other wireless provider has been able to accommodate like they have. They have undoubtedly went above and beyond to meet our expectations! We now have the fastest internet, the best downloading capabilities, and no interruptions! Since we started with JackRabbit, even our kids can not stop thanking us! And I can’t stop thanking them! Great job gentleman!”
“Tristan and Luis helped us switch over from spectrum. Thank goodness! Both came over and answered all the questions that I had. Very polite, courteous and professional individuals. Internet is ALOT BETTER! Thank you to the both of you for taking time. On a Saturday. To give us better service. Tristan even came back and helped because we lost service early. That what customer service is all about! Jackrabbit all the way.”
“We just had JackRabbit Wireless installed and this has by far been one of the best experiences we have had with any company in El Paso. Robert and Tristan were phenomenal, keep us informed along the way, and did a very professional job installing and ensuring it worked better than expected all over our property. Instead of just settling for “you get good signal in this one area” they went back and re-adjusted the mesh and got it to their standard. So glad we made the switch from spectrum.”
“I have had Jack Rabbit for 2 years now. The best decision ever made in regards to internet. Speeds are amazing, whole house is internet connected and if the littlest of issues (on my end) have always been resolved to my satisfaction 100 % of the time. My son is a gamer and Robert has always made sure we don't have any down time, even during maintenance issues. Jack Rabbit is always proactive and communicated with us any future downtime so we can be prepared. Before I can even make a call I already have a message of any current issues happening. I never got that from any other company. If you are using another internet service, you are not only wasting your money but you are definitely not getting the best possible internet service you can get. From personal homes to businesses, I highly recommend you talk to Robert at Jack Rabbit Internet and get their internet. If I could give 20 stars I definitely would!”
“I can't say enough great things about JackRabbitWireless! I am in shock at the level of excellent customer service provided by Robert and Tristan. They wen't above and beyond to service an "unserviceable" area as I was told by all other ISPs. When all others said a few years, JackRabbit had me online within a week. Highly reccomend JackRabbit Wireless. Fixed pricing, extremely fast internet, low latency and most important no BS.”
“On Sat, Dec 20, 2025 at 11:02 AM G. H.: Dear Tristan and Luis, Thank you for your excellent service getting the setup at my home installed. I realize that chimney of mine presented a challenge and your patience and professionalism shined through. It is so inspiring to read about your company’s story and about your approach to making this tech available to so many in El Paso. I am very satisfied with how the Jackrabbit Wireless setup is performing. All of my devices are running smoothly and everything is more solid and stable than it was with my prior provider. My hat is off to you both and your company. May God Bless you all in all of your endeavors! Happy Hollidays, Happy Hanukkah, Merry Christmas and Happy New Year! Your new customer and friend, G. H.”
“This company is phenomenal! I have never had an internet issue and my internet is faster than any company I’ve used! Even during the pandemic with kids online all day. I had a connectivity issue with my tv today and Robert one of the owners came to my home literally 5 minutes after I called and fixed my TV! This was NOT an internet issue but he came and fixed the issue anyway! If you are in their service area I highly recommend using them! Thanks Robert!”
“I highly recommend Jackrabbit Wireless. The installation was painless. The technicians did all the work, helped me connect everything in the house and answered all of my questions. We have had no service interruptions or problems since we connected in early July. The cost is about half of what I was paying for my last service and it's guaranteed to never increase. And they are locally owned & operated! I'm really glad l switched to JackRabbit.”
“I’m so happy I made the switch! Professional, customer-centric, and very thorough. These guys know their stuff! But they’re also able to explain it to you like you’re a fifth grader. I now have awesome fast WiFi service at almost half the price of Spectrum. Plus amazing customer service. The switch to Jack Rabbit really is a no brainer! Do it today!”
“I have nothing but great things to say about this company. Their customer service is amazing and they always come to my house to do any updates or changes that I need help with. They are fast and very friendly. I was with a prior company over a year ago and always had issues. Since I switched over to them, I have never had any issues with my internet! Highly recommend this company for your internet services!”
“These guys are amazing. Excellent customer service when an issue arises. None of this waiting for days to get someone to help. They are quick and responsive. The speed itself is phenomenal. So glad I switched over from CenturyLink.”
“I live in a remote area & always struggled with my Wi-Fi service with other companies. Thankfully I found JackRabbit Wireless! I have not encountered problems since then. I can now stream movies from all platforms with no issues . Their customer service is also exceptional!!”
“Both guys are fast to set up, informative on phone and during installation process. They are friendly, happy to do their work, and very knowledgeable. Will test your internet several times before they leave and help you connect all devices to the their internet. They go above and beyond to make the customers happy, even took my large antenna of directv out from roof and installed a very nice small jackrabbit antenna according to where its best for your internet signal. Best is I have no promotional fees, datacaps, overage fees, taxes included and internet is just as fast or faster than spectrum so far, plus I'm saving money and dont have to worry about spectrum increasing my bill for no reason.”
“JackRabbit has given us amazing service over the 3 years we used them. If we were not relocating we would definitely keep them!!! They gave us EXTREME QUALITY personalized service, we experienced excellent connectivity with 2 people working remotely. They were very responsive to any immediate needs and if you are looking to support local businesses with great innovative service, JackRabbit should be your choice.”
“We switched to Jackrabbit Internet service for a few years back. They are locally owned and operated, extremely reliable, and reasonably priced. The best part is that our invoice always stays the same. No fluctuation in price even though inflation continues. Our bill has remained the same! No surprises! On top of that, we have amazing customer service. We highly recommend them as we continue to be very happy customers with their service! Give them a try, you won’t regret it!”
“This company is amazing. They hooked my system up so easily. The internet speed is fast and the rates are more affordable than other ISP’s. The customer service is exemplary, from start to finish. They even programmed their router to match the ID and password of my previous one, so all my devices were instantaneously connected. I can’t believe it took me so long to switch over to Jackrabbit. If you want to support a local business and save money, choose Jackrabbit!”
“It's been about a week and a half with JackRabbit, and I have to say I am loving the service. On installation day, the group dedicated their time to ensure all lines were checked, the setup would work well, and crossed all other t's and dotted all i's. To offer some customization, they gave me options of where we could position cables, the satellite dish, and ports needed to make everything run. Later I had some minor issues due to my neighborhood's radio frequencies being crossed with the dish's own frequency line. Within no time at all JackRabbit fixed the issue and even presented a step-by-step troubleshoot they used to fix the issue. After which the internet has been crisp and running flawlessly with superb speeds. If you're in their coverage area, I recommend you give their company a shot. The company is locally owned, the internet has worked with superb performance, the service has always been pleasant and expedited, and the price is definitely an eye-opener.”
“Jack rabbit Internet is so reliable and amazing I recommend it to anyone that has any of the Internet currently from AT&T or any of the other hosts in the area. My old signal from AT&T was all over the place, I was paying for 75 MB and receiving most of the time Maybe half of that because it would be saturated with customers throughout the day and they would drop signal a lot of the times but with this new jack rabbit wireless I’m receiving such fast speeds and blows my mind and very reliable. The installersCame out and made sure everything was working correctly they double checked and triple checked and followed up and if I could give them more than five stars I definitely would.”
“i love to support local businesses so I decided to give jackrabbit a try. I like that the owner answers the phone and I don't have to call some 1-800 number. I got a 136 on last speed test which isn't bad given that I'm paying for 100. AT&T was giving me maybe 22 and it cost so much more. I am really enjoying jackrabbit and all its perks!!”
“We are a small farm and had struggles with internet. Jack Rabbits team found creative ways to make sure we got service. They used what was available in the area and crafted a solution for us. I am grateful they helped us when no one else would.”
“Robert and Tristan are the best at networking internet. I am in poor WiFi area of town and had many companies try to solve my network problem, and none of them could fix my issues. Called Jackrabbit and these guys know exactly what they are doing awesome service with expert knowledge. Highly recommend this company to anyone who has any internet problem. 👍👍👍👍”
“Great speed, not only the internet but also a much more reliable Wi-Fi unit as compared to my previous expensive Spectrum solution. All issues we had got away when switching to this service. Now on top of that much lower and predictable pricing but customer service that I would say is Above & Beyond. And supporting a local business is always good. Like a quadruple win!”
“Just got their service. I'm so excited! Robert and Tristan are awesome! Best customer service I've had in a LONG time. I will definitely recommend their services! No more overpaying with Spectrum!”
“I've been a customer for over 6 years, and I've always had a great experience with Jackrabbit Wireless. Their internet service has been reliable, and whenever I've needed assistance, their customer service has been friendly, professional, and quick to respond. It's awesome to work with a company that truly values its customers and provides excellent support. I highly recommend Jackrabbit Wireless to anyone looking for dependable internet service and outstanding customer care.”
“Saturday night we were having trouble with our internet. I contacted Robert to see if there were problems happening. He got back to me quickly and said there wasn't but did notice something was not right on our end. He came out on a Sunday and took care of the issue quickly and was very professional and on time. We don't have any issues with our internet really and if there is an issue, Robert and his team always take care of it quickly and gives us updates. I definitely recommend Robert and his team at JackRabbit for those looking for affordable and reliable internet service!”
“Absolutely amazing company they really care and it shows in everything they do. They provided us with fast reliable internet while we were waiting for AT&T for our business (jackrabbit installed within a week at&t took a year). Great customer service and technical support always fast to answer any questions.”
“Robert came to my home right away, after my call to fix a complicated issue with internet. He was able to resolve the issue in 10 minutes. This company is different from others (spectrum for example), they are friendly, and personally treat you as a customer. I would recommend this company to everyone.”
“When I subscribed to Jackrabbit it was a new service. Well let me tell you, if you live in the West side of El Paso this is definitely the service to have. Extremely affordable, best service, top tier speeds. I even had a technical issue one night and left a message for them expecting to hear from them the next day. The Technician immediately responded and told me he could be at my place in 15 min. Mind you this was at 10pm. Fantastic service and always courteous. Trust me when I say 5 out of 5.”
“I can't say enough good things about JackRabbit Wireless and the owners, Robert and Tristan. I decided to cut the cable and went looking for a local internet provider. I found JackRabbit Wireless online. Their ratings were all 5 stars so I gave them a chance. I hit the jackpot! Robert and Tristan are knowledgeable, friendly, and responsive. They are timely - no four hour windows! And the internet is outstanding! You will be nothing but happy if you go with JackRabbit Wireless! PROMISE!”
“We switched to JackRabbit over a month ago and couldn't be happier! We work from home and have had no issues unlike before. They have so much to offer: 1. Excellent internet connection, 2. Cheaper than all the other big companies 3. They are local and 4. Offer excellent customer service Highly reccomend them!”
“Unparalleled customer service and tech support. Switched from big name companies and never looked back. Support local business and have better quality service!”
“Highly recommend JackRabbit Wireless. They are a local business with exceptional customer service. The owner is dependable and very considerate. They always go above and beyond. It is evident that they truly care about their customers and ensure we have reliable and high speed internet at an affordable price. Couldn’t be happier!”
“Somehow my house had a power surge and my wifi went out. I called JackRabbit in a panic because I was leaving for the airport in an hour and a half. Robert arrived at my house within 20 minutes with a new modem, my wifi was restored quickly, and I was not late heading to the airport. Now THAT is quality customer service!!”
“I highly recommend Jack Rabbit Internet. The service is fast, reliable, and consistently stable. I’m able to monitor the security cameras at my business without any issues. The technicians were knowledgeable, arrived on time, and took the time to make sure all of my devices were properly connected and working before they left. Their professionalism and attention to detail made the entire installation process smooth and hassle-free. I’m very happy with the service and would gladly recommend Jack Rabbit Internet to anyone looking for dependable internet service.”
“After a few weeks with this service, I can definitely say that they're the best choice for where I am. Download speeds, latency, and streaming are heads and shoulders above anything else offered to us. Though it dips now and then for a couple minutes, even at its worst it's twice as fast as our last provider for almost the same price. Also a real knowledgeable and friendly staff that had me up and running in about an hour. If you are in the areas they cover and other providers are giving you issues, support local and give them a call!”
“JackRabbit Wireless is a locally owned and operated WISP (Wireless Internet Service Provider), providing quality broadband internet service to west El Paso residents at very competitive prices. I was a bit skeptical about leaving Spectrum, but after two months with JackRabbit Wireless I can tell you it was the right decisions. My internet service has been working as good, or better than Spectrum, and has been 100% reliable (even during inclement weather). I highly recommend JackRabbit Wireless to anyone within their service area.”
“Jack Rabbit does not cover my area but man, let me tell you about their immaculate customer service! Robert Chacon not only was very professional but literally gave me a list of competitors with prices that I could resort to. Thank you so much for your guidance, patience and overall humanity. I pray you have a very successful year and can’t wait for your business to cover NE El Paso”
“Experienced some latency and connection delay issues. Jackrabbit visited with new equipment and installed the devices. Upon setting up the devices, Jackrabbit stayed extra to test the connection. Once all was configured, Jackrabbit departed. Later that night, forgot to mention to Jackrabbit previous network implementations. Jackrabbit was able to assist and resolve this problem remotely, while being very accommodating. It’s very rare to find service like this nowadays. Highly recommend Jackrabbit!”
“JackRabbit’s customer service is amazing! Always keeping me informed of updates, outages, etc. They even provided a credit when the outage would take longer than expected to fix. Living in a rural area it was difficult to get internet that actually worked. Streaming services work great with JackRabbit. Thank you! 🙏🏽”
“From day one, my experience with JackRabbit Wireless has been exceptional! Robert, Tristan, and Luis exemplify outstanding customer service! I'm so grateful they were recommended and that I signed up with this great service!”
“I regret not switching, sooner! Jackrabbit Wireless offers a superior service in both reliably and speed, for less cost. As if that weren't enough, the company is a local business with an owner who is beyond responsive and respectful to his customers. Jackrabbit offers the complete opposite of my experiences with the big internet companies and I couldn't be happier because of it!”
“I am sure I did not make a mistake when I switched to Jackrabbit Internet at home. Keep up the good work guys. I wish I could use you for our business too. Hopefully, you expand your reach.”
“We needed help troubleshooting our wireless setup for our business. Robert came out to investigate the issues and helped us get back on track. Excellent communication skills paired with a wealth of knowledge and understanding of the technologies we use to power our business. Thank you!”
“After years of issues with internet connection speeds and poor customer service we joined Jack Rabbit about 6 months ago. The experience has been the polar opposite. Faster speeds, constant communication about service. Continual upgrades of the system. Last week my dog ate through the power cable of our router while we were out of town. One phone call and Robert was at our house within the hour to replace it. Unheard of at any other service provider. Cannot recommend Jack Rabbit enough.”
“I live in a rural area and have had trouble getting any wireless company out here. Not only do we have great internet, but the coverage is awesome, with wifi at house, AND surrounding buildings on the property. Jackrabbit wireless has been a blessing in our lives.”
“I have recently switched to Jackrabbit and the service is amazing! Great speeds no issues especially for someone that has to do a lot of work at home. Great price and very attentive and friendly support.”
“Great customer service since day 1. I was sick of big internet companies taking advantage of their most loyal customers. Had a problem that was detected and was notified by them. Even when the problem was unknowingly caused by us, they still were able to be at my house in 20 minutes! Westsiders you won’t regret giving your business to Jack Rabbit Wireless. Great locked in price for EXCELLENT service!”
“Robert, Tristan and team are great. I’m really happy about going through a local company for my internet. Installation was personalized and painless. Thanks again!”
“I have had this service for two months and it has worked 3x faster than my spectrum connection. I monitored both connections and the results were impressive to say the least. The customer service is great and you are respected as a customer, very different from spectrum, and so far the connection has been up 100% of the time. I am very happy with the service, I am cancelling my spectrum connection”
“From the first contact to post installation, Robert and his team were top-notch. Installation went smooth, and after one month of using their service, I am still very happy. Say goodbye to monopolies like AT&T and Spectrum, support local!”
“We are so satisfied with our JackRabbit service! It feels good to support a local business, and even better knowing how GREAT the service actually is! The owner is professional, courteous, and very responsive. He even texted personally a few weeks after installation to check in and see if he could assist with anything. A++++”
“Do not second guess JackRabbit! These guys are extremely knowledgeable, reliable and honest. Respond to concerns in minutes and do everything they can to ensure you are completely satisfied with their service...including coming to your home during a pandemic to install new equipment! We could not be more satisfied with the excellent customer service and attention we have received.”
“JackRabbit Wireless is the absolute best El Paso has to offer not only in internet quality but customer service. This team goes above and beyond with every thing that they do. They genuinely care about their customers and the community. No hidden fees, always clear on the internet plans offered and always ready to answer questions. They went above and beyond!”
“Highly recommend, The service is great ! I was happy to get rid of a company that rhymes with Spectrum. These guys are local and have awesome customer service. I know these guys are going to blow up. Keep up the good work.”
“Can't say enough good things about this company. Made the switch from AT&T and I couldn't be happier. Consistent speeds, actual advertised speeds I have the 100 mbps speed plan and it is solid. Definitely give them a try if you live in their coverage area and support local business!”
“I can not say enough good things about this company. From my initial phone call to the installation and service. Everything has been stellar and I have never been happier with my internet service and speed. If you live in their current service area and are sick and tired of your current provider, you will NOT be disappointed with this company. There's a new provider in town, and it IS JackRabbit Wireless!”
“Robert and Tristan are extremely professional. They went above and beyond to help us after having a horrible experience with another internet provider. They have great customer service and their internet service is great as well! Highly recommend them!”
“I've been a loyal customer since 2019. My rates have not gone-up one time (in fact , they went down once); and , I continue to be impressed with the service, value , reliability, and personal attention. Four years later and I'm still as happy as day one and still referring customers because I trust Jackrabbit, a company with integrity , to take care of the people I send to them.”
“Fantastic customer service, great speeds. super competitive pricing. I'm more than happy. And they just sent us an email telling us they upgraded the internet service even more! So glad I live in their service area.”
“The tech. reached out to us! When they noticed a issue. When it was determined to be a faulty piece of equipment (no fault of theirs) the tech was at our home within 45 minutes to replace it. Awesome service”
“Awesome service. Punctual , reliable and very helpful. Highly recommended. Tired of bad service with the other companies. Keep up the awesome job 💥💯”
“Really good customer service. Excellent internet service my parents were never able to find internet service in their area. Found jack rabbit and they came next day and set it up for my parents havent had any issues with service. But if I do I know I can Count on them to come or contact me Highly recommend very satisfied and they are very fast to respond.”
“Excellent customer service! Service was installed the same day I called within the hour. They were professional, thorough, and eager to assist with any questions I had. They explained everything I needed to know and ensured I was set up and service was working properly before leaving. I highly recommend JackRabbit to anyone looking for wireless service.”
“Very happy with this service. Install was professional and will not have any issues with leaks with the way they do install of antenna. And is 4 times as fast as DSL for the 100mbps that DSL offers and is cheaper and is just 15 bucks more for 200 mbps and 8 times as fast.”
“Outstanding customer service, support and quality. It’s great that they’re a local business with that much quality. I highly recommend changing from your current provider to JackRabbit.”
“Fantastic company. I could not be happier. Professional, honest, smart, on time, personable, do beautiful installations & the internet service is to die for. It’s great to see a local company outshining the big ones.”
“This kids really impressed me. Robert and Tristan. Honest as can be.I would certainly recommend to anybody seeking internet service. They were great.”
“Love making my Eastside friends jealous with tales of my service. We have been with JackRabbit for years, and they never cease to amaze me with their "customer" service. I say that reluctantly only because they treat us more like family. Keep up the great work.”
“I was incredibly impressed with the professionalism and courtesy shown to me on the day of my JackRabbit WiFi installation. They took their time and made sure that my devices were connected to my new Wi-Fi before leaving. Additionally, my speed is much quicker, and I now have Wi-Fi throughout my entire house, which in the past has been very difficult because all of my walls are adobe. I highly recommend!”
“Best experience ever! Robert and Tristan were on time and did a great job explaining every detail of what was going to happen. They were both very friendly. I haven't had any problems with the service and I'm completely satisfied! Great job guys!”
“Very happy to know that JackRabbit covered my area and works great. Previous internet provider also covered my area but internet speed was very low, signal was not the best (especially during windy days, internet would go out) and couldn't connect multiple devices at once. JackRabbit provided us with better speeds at a better price and have gotten rid of all our previous issues. Totally recommend.”
“We have had Jack Rabbit as our provider for almost 2 years now. I can't express how happy we have been with their service. I highly recommend switching over if possible.”
“So amazed and appreciative of this company. Finally an internet provider in Santa Teresa who is fast and reliable! Highly recommend Robert and his team to get the job done.”
“This is the greatest internet I’ve had . The service is outstanding !! These two gentlemen running the company really know what they are doing . Always there to serve you at a great price. Very honest and reliable. I appreciate all you guys have done for me !!”
“I see that you got on the new federal program. Very glad to here that. You have always impressed me with your work ethic. I am proud to be a customer of JackRabbit Wireless. GREAT service.”
“We had JackRabbit Wireless internet installed in June. It has been great and especially much faster than our last service. The installer were here right on time and were professional and very knowledgeable. I highly recommend this business.”
“Great internet service and speed for the price. Two very professional technicians came to setup my equipment and made sure everything was working perfectly. They took their time and made sure we were happy with the install. I'm recommending JackRabbit Wireless to anyone who's in their service area.”
“Jackrabbit wireless is by far the best service I’ve had in our area. They are so professional, honest, and they know what they are doing. Customer service is great and they don’t give me the run around. I definitely recommend there serve.”
“We've had both AT&T and Spectrum in the past and I can say that Jackrabbit Wireless is by far the best choice when it comes to pricing, service, and customer support. I only wish they were available in Central Texas where we're moving.”
“Excellent service. I recommend it 100%. Robert was very kind, patient and generous. He solved all my needs. Thank you so much JackRabbit Wireless.”
“This by far is the best internet service I have ever had. The customer service is incredible. I will never have any other service.”
“We changed internet services and so happy with JackRabbit, wish we could have done it sooner. Anyway great customer service.”
“The service is amazing. Working from home full time now I need a good internet service. I am able to download large files that I was not able to using my previous provider. The tv is all and more than I need. And it saves me $$$$ each month.”
“Tristan showed up to re install a node for us. Fast service, knowledgeable, and respectful. Thank you.”
“Two techs, on time, professional and knew what they were doing. They set up the tech and all our devices. Excellent...top notch service. I highly recommend JackRabbit Wireless...”
“Best decision I could have made. Outstanding service. Very happy and satisfied customer.”
“Everything is working very well for us. Haven't experienced any reduction of bandwidth that I can recall. So far I'm glad to rid myself of Spectrum.”
“Customer service bar none. With prices to match competitors. Honesty and communication like no other business I have seen. 5 stars in my book!!”
“Fantastic customer service. We needed our upstairs computer connected to our modem and they came over and got it done super quickly. They were very polite and and there was no disruption to our day.”
“Excellent service. The owner came to install! Best customer service I’ve ever had. Better internet than spectrum by far.”
“Great service. I became a customer when they first started off. I have never had any issues or problems with service and they have always been available when I had questions.”
“Been so thankful to be with Jackrabbit Wireless for years now. Great internet service and always available to help out. Nice to support a local company too!! Highly recommend!”
“The service is excellent and the customer service is exceptional. These guys are really good and very informative. I highly recommend the service. They go above and beyond.”
“Outstanding customer service and very professional technician. Thank you for explaining everything to me and setting up all my devices in the house. Keep up the good work.”
“I've been very happy with JackRabbit. They're all friendly and professional and a human answers the phone when you call! Of course the fast internet is great.”
“Very helpful went above and beyond to get me set very charming individuals giving instructions and took their time to make sure a 69yr woman understood instructions”
“Excellent reception, excellent service! and what I like the most, the PRICE IS SET! It doesn't change, like other providers. This company is locally own. I have been a customer for almost one year. I totally recommend if you are looking for internet services, get JackRabbit wireless. You will be satisfied.”
“I’ve been with Jackrabbit wireless more then 5 years and never had a problem with it recommend 100% people so polite and helpful.wouldn’t change my service”
“If you're looking for a reliable internet service provider and the customer service to back it up, look no further! Anytime I notice a lag in internet all it takes is one text and the problem is resolved! Best customer service in town! Also best internet service and we've tried all of them!”
“Internet service is very reliable, speed is fast, and their support is the best. They reply back (email, call) to your questions in minutes.”
“Excellent customer service! They go the extra mile to make sure your internet is working at its best. They are very professional and LOCAL.”
“Great customer service through messaging and in person. The guys were very professional and knowledgeable. Installation was flawless and we were up and running in no time. I highly recommend the service and the price is great, even better with the military discount I was given as well.”
“I highly recommend Jack Rabbit. I’m very happy with their service . They have great customer service and always helpful when u need them!”
“Always on time, gets you the help you need in a few minutes. Very respectful and fast ! One of the best internet service I’ve had !”
“Jackrabbit is reliable and fast. There’s no outages and with two of us working from home, we can always depend on having Internet without any interruptions. If they do maintenance it is usually during odd hours and not working hours. I highly recommend jackrabbit. They are the best!!”
“Excellent service, very professional staff and very affordable ISP. No hidden fees, no surprises. All in all, very happy!”
“Nothing but the most customer-obsessed ISP in our region. These guys are smart, energetic and attentive. Proud to support local!”
“I've been a loyal customer since I opened my Airbnb. Their service and connection have been top notch and any interruptions of service have been clearly communicated and resolved expediantly. I only wish they offered their services in the Northeast of El Paso.”
“Best internet company, super friendly , and even with this bad weather internet is working great, Thank you 😊 …”
“Excellent Service for the price you pay. I highly recommend Jack Rabbit Wireless if your area has the coverage. One of most reliable wireless network service I have ever had. Reliable speeds, fixed rates and exceptional customer service.”
“Jackrabbit Wireless helped me set-up Roku in my older tv. They even ordered for me the device needed to connect HDMI to RCA. They are very helpful, knowledgeable and have great work ethic. I think of them first if I have tech issues.”
“Quick, simple, painless and hassle free. Equipment is minimal. Plan is simple. No overages, no subscription no bundle pricing gimmicks! Good internet service at an affordable price with great customer service.”
“Jack Rabbit customer service is exceptional. Always immediate response with any issues which are rare. I have been very pleased from the start and my entire WiFi experience surpasses any of the competitors that are out there.”
“Excellent attention, great service, they do what they promised to do. We're happy”
“Fantastic customer service with installation and higher internet speeds than spectrum”
“Internet service is great. Fast and reliable no issues what so ever. They gave me coverage where no other company was willing to do so. I'm talking about big companies. Always look for local 1st.”
“Robert was awesome. We would 100% recommend JackRabbit to anyone looking for internet.”
“Great people, installation was a breeze. They reached out after installation to check if everything was good. No hidden fees.”
“Robert worked to fix some computer issues and he did a great job! Thank you so much!”
“I highly recommend JackRabbit! They provide excellent service and superior service. Super helpful! Give them a try.”
“really good internet service. I have internet service if it is raining, windy or cloudy. I do not have a complain.”
“We absolutely loved the service! We highly recommend it!”
“Jackrabbit's internet service is incredibly fast and reliable, which is essential for my daily online needs.”
“Best company for Internet in el paso. Great customer service, they are fast to solve any issues,very affordable!”
“This is the best internet service in the area; with excellent customer service and high quality internet.”
“I now after several years can make a well versed statement about JackRabbit Wireless. BEST EVER!!!!!!!!!!!!”
“Super service! We've been with them from the beginning and couldn't be happier. Highly recommend!”
“Very professional and friendly technicians Quickly installed the internet service. Highly recommend!”
“Best company and service ! ! ! Locally owned and operated, no “big business” lip service”
“Great service. Very friendly, professional, and helpful. Economic prices with no hidden fees.”
“They do what they say very knowledgeable would recommend to anyone”
“I think they are awesome and they are almost always available to assist you”
“Awesome service!! Reliable Speeds!! Great Prices!!”
“They did awesome I really liked their service”
“Reliable internet service. Great customer service too. Keep up the good work.”
“I'd highly recommend service with Jackrabbit, they bet the other services out the water.”
“The customer service is above excellent. I highly recommend them to anyone.”
“Great customer service would highly recommend them over any other company.”
“Atencion rapida y profesional a un muy buen precio!!!♥️♥️♥️♥️♥️”
“Very reliable, super fast and a great value Install was quick and easy.”
“Costumer service is great. Best service of internet out there.”
“Can't believe the service these guys provide, it's exceptional!”
“Jack Rabbit is great Internet f service and customer support!”
“always reliable connection and outstanding customer service.”
“Speedy service, very professional, and perfect connection!”
“Service has been great. Customer Service is 5 Stars.”
“I highly recommend JackRabbit Wireless good services.”
“Best and very reliable service! You guys rock!”
“These kids are great, and available at any time!”
“Never thought was going to be this awesome”
“Great stable internet! Robert and staff are very responsive”
“Great service and installation! Highly recommend!”
“Great service and really understanding. Highly recommend them!”
“Great customer service, truly customer focused.”
“Works great! We love it”
“Fast and efficient,good coverage and price.”
“Awsome job , fast service.”
“really fast and cheap!”
“Best internet ever”
“Good internet and good customer service.”
“Im loving it 👏👏👏 …”
“Great internet service.”
“Excellent service.”
“Excellent service!”
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