How It Works
What is fixed wireless?
JackRabbit Internet is a fiber-backed fixed wireless Internet Service Provider. We install a small directional antenna on your home or business, which connects wirelessly to one of our nearby towers. From there, our towers link together using high-speed fiber optics or microwave links.
Dynamic Routing
Built to route around fiber cuts.
A single damaged fiber route can cause long outages on networks with limited redundancy. JackRabbit is designed with alternate paths between key sites, so traffic has another way out when a primary path fails.
How self-healing routing works
JackRabbit watches key network paths and can reroute traffic automatically when a primary route stops working. In plain English: we don't rely on just one road to the internet. If one road is blocked, our network can often take another route.
Redundancy varies by location and network segment. No ISP can guarantee zero downtime, but JackRabbit designs its local network to reduce single points of failure and recover quickly.
Multiple paths are available
Key JackRabbit sites are interconnected with microwave and fiber routes where available, reducing dependence on a single link.
The network detects a failure
If a fiber cut or link failure happens, routing protocols notice that the primary path is no longer usable.
Traffic moves to a backup route
Dynamic routing shifts traffic through an alternate microwave or fiber path, helping keep customers online.
Service keeps moving
You may notice a brief interruption or reduced capacity, but a single fiber cut is less likely to cause a full outage.
Technology
How fixed wireless compares
Fixed Wireless vs Cable
Traditional cable internet uses copper lines originally built for TV — not for modern internet. Those old lines can degrade or break underground, causing slowdowns and outages. JackRabbit's fixed wireless network is completely separate from cable infrastructure.
Fixed Wireless vs 5G
5G Home Internet runs on cell networks, where home traffic is deprioritized behind phone calls and mobile data. During busy hours, speeds and latency can drop. JackRabbit doesn't use cellular infrastructure — our network is built for internet only.
Fixed Wireless vs Satellite
Unlike satellite, which sends your data to space and back, fixed wireless connects you to a nearby tower — usually within 8 miles. That means about 17× lower latency, no signal loss during rain, and great performance for calls, gaming, and streaming.
Installation
Easy home installation, Wi-Fi included
To get started, we install a small antenna on your home using one of several mounting options. Our team makes sure the installation is secure and optimized for signal strength.
Wi-Fi included — at no extra cost
We provide one or more Wi-Fi 6 mesh nodes free with your service. They support both 2.4GHz and 5GHz networks and include two gigabit Ethernet ports each. Prefer to use your own router? No problem — we'll help set it up during installation.
What to expect on install day
- A small antenna mounted with a j-mount, flat roof mount, or similar
- A secure, optimized signal path to your nearest tower
- Mesh Wi-Fi set up and tested throughout your home
- Time to ask questions and get every device connected
Ready to see if JackRabbit reaches your home?
We'll check your address, line of sight, and installation options.