Home Internet
The Best Internet in the Borderland. Period.
The local internet built for responsiveness, honest pricing, and real support. No contracts, no surprise rental fees, no price hikes for existing customers, and support from people right here in the Borderland.
“Not once did we feel like we were just a sale to be made. For the first time since we moved here we felt like we had someone who had our backs in the technology department.”
“The most important part was how they treated me as a new customer. For that I expect to give them my business for a lifetime.”
“The customer service is great and you are respected as a customer, very different from Spectrum.”
Local Ownership, Local Commitment
When you choose JackRabbit, you support El Paso
You're not just getting better internet — you're supporting a local company committed to building digital equity across our region. We partner with community organizations to provide free Digital Literacy courses for low-income families and seniors, and we've brought high-speed internet to underserved Colonias where large corporate providers have long failed to invest.
We're proud to be part of this community — and even prouder to serve it.
About Us
Community Impact
Closing the digital divide in the Borderland
Through partnerships with local non-profits, JackRabbit Internet offers free technology classes for seniors — helping expand opportunity, close the digital divide, and empower people of all ages to participate confidently in today's connected world.
Digital literacy for seniors
Free technology classes that help seniors and families build confidence online — because access only matters when people can use it.
Partners in digital inclusion
We work with Workforce Solutions Borderplex and local nonprofits to connect underserved families, close the digital divide, and create opportunity across the region.
Honest Pricing
Our customers have never seen their rates increase
No contracts, no price hikes, and no surprise rental fees. Our prices include everything: taxes, fees, equipment, and even mesh Wi-Fi nodes.
No 12-month price trap
Other ISPs use low teaser rates to get you in the door, then double your bill in year two. JackRabbit neighbors have paid the same fair rate since day one.
All-inclusive pricing
Taxes, fees, equipment, and mesh Wi-Fi nodes are all included. What you're quoted is what you pay.
Monthly Rate
Example comparison based on monthly recurring charges after promotional pricing changes.
Five-Year Cost Comparison
While teaser rates jump after year one, JackRabbit neighbors pay the same fair rate from day one.
Example comparison based on cumulative service cost over five years.
How we compare
The difference is more than speed
Cable Co.
Out-of-town, out-of-touch
- Overseas call centers that couldn't find El Paso on a map
- Surprise fees that only appear months after the first bill
- Price hikes just when you finally learned your bill amount
- Waiting for the "loyalty discount" that never comes
- Profits shipped off to faraway boardrooms
5G Home
Looks simple. Gets complicated.
- "Price locks" that don't include taxes, fees, or future surcharges
- Internet traffic competes with mobile phones on the same network
- Cellular networks aren't designed for always-on home use
- Real-world performance often differs from advertised speeds
- Variable latency impacts gaming and video calls
JackRabbit
Right here, right for you
- Our rates have never gone up. Not once.
- Mesh Wi-Fi and equipment included — no rental surprises
- Every dollar stays in El Paso, building our community
- Optimized for low latency — not marketing numbers
- We remember your name — and treat you like a neighbor
Next-Gen Performance
Speed tests measure bandwidth. Your apps feel latency.
Mbps tells you how much data can move at once. Latency tells you how fast the internet answers. That's what makes video calls, gaming, browsing, and remote work feel instant.
Capacity
Mbps is how wide the pipe is
Capacity is how much data can move at once. Once a household has enough for its normal use, adding more Mbps rarely changes how the internet feels.
Responsiveness
Latency is how long the pipe is
Latency is how fast the internet answers. A shorter path is what makes video calls, gaming, and browsing feel instant.
Phoenix, AZ
Dallas, TX
Chicago, IL
Round-trip latency examples from JackRabbit performance testing. Actual results vary by destination, routing, Wi-Fi, device, and network conditions. See the full performance page →
FAQ
Frequently asked questions
Is JackRabbit 5G?
How will I watch TV?
How reliable is JackRabbit?
What about ping/latency?
Do you support port forwarding or static IP addresses?
Is JackRabbit a reseller?
Switching is easy
Switching to JackRabbit is easy
- 1
Eligibility Check
We check your home's eligibility — using 3D maps to see if there is a clear signal path to our towers.
- 2
Schedule Appointment
We schedule a day to visit your home and install service.
- 3
Enjoy
Stream and browse with confidence. We are always standing by ready to help.
Check service plans & eligibility
We'll confirm availability, signal path, and installation options for your home.