Big providers brag about big numbers, but they hide a dirty secret: they force your data on a 1,200-mile detour to Dallas and back. That long commute creates the “lag” you feel, even on their expensive plans.
JackRabbit takes the shortcut. We connect you directly to the internet right here in El Paso. By cutting out the corporate detour, your connection reacts instantly. It’s simple physics: a shorter path means a faster experience.
Managed Mesh WiFi 6
High-performance hardware included free to ensure our network's low latency reaches every room in your home.
Expert Engineering
Designed by global leaders in latency research. We’ve optimized the paths your data takes to reach the world’s biggest hubs.
Lag-Free Flow
Our smart queuing (LibreQoS) gives priority to video calls and gaming, so your connection stays smooth even during big downloads.
Direct Local Peering
We are the only El Paso provider with local Tier-1 peering. No "backhauling" to other cities just to reach the internet.
Instant Local Directions
We handle DNS requests right here in El Paso. You get your "directions" instantly instead of waiting on a server in Dallas.
Performance explained
A big speed-test number does not always mean the internet feels fast. JackRabbit is engineered for low latency — the responsiveness behind smooth calls, fast clicks, gaming, streaming, and remote work.
A fast connection is not just one big speed-test number. Responsiveness depends on the full experience: your Wi-Fi, your outdoor radio link, how traffic is managed, and the path your data takes across the internet.
Managed mesh Wi-Fi helps your devices stay connected throughout the house, not just near the router.
A professionally installed antenna connects your home to JackRabbit’s local fixed wireless network.
LibreQoS helps keep calls, games, streams, and downloads from fighting each other when the house is busy.
We tune routes and network paths to reduce unnecessary delay, so apps respond faster.
JackRabbit is built for the part of internet performance people notice every day: smooth calls, fast clicks, responsive games, stable streaming, and cloud apps that do not drag.
Most internet companies sell big bandwidth numbers. JackRabbit focuses on the engineering that actually makes internet feel fast: low latency, smart queue management, clean routing, and reliable performance under load.
Our team helped develop LibreQoS, an open-source Quality of Experience platform used by ISPs worldwide to reduce lag and keep connections responsive when networks get busy. We bring that same technology and engineering discipline to the JackRabbit network in El Paso.
Our approach is backed by open standards, academic research, and real-world performance testing, including:
The result is internet designed around the experience customers actually notice: smooth calls, responsive gaming, stable streaming, fast clicks, and cloud apps that do not drag.
Watch: KTSM highlights how our local team is using this homegrown technology to improve connectivity across the world.
Lower latency means your internet responds faster.
JackRabbit connects to the wider internet from a local El Paso data center with two Tier-1 upstream internet providers. In plain English, your traffic can leave El Paso directly instead of being sent to another city first.
That matters because many large providers route El Paso traffic through distant regional hubs before handing it off to the internet. Those extra miles can add delay, especially for gaming, video calls, cloud apps, remote work, and other real-time traffic.
These round-trip latency examples show the difference local routing can make. Lower latency helps games respond faster, calls feel smoother, cloud apps feel snappier, and everyday browsing feel more instant.
| Destination | JackRabbit | CableCo | FiberCo | What it means |
|---|---|---|---|---|
| Phoenix, AZ | 14ms | 84ms | 28ms | A very short round trip to a major regional internet hub. |
| Dallas, TX | 14ms | 32ms | 20ms | Fast response to a major Texas internet exchange point. |
| Los Angeles, CA | 25ms | 60ms | 22ms | Strong westbound performance for gaming, streaming, and cloud services. |
| Chicago, IL | 37ms | 49ms | 44ms | Clean long-distance performance to a major national route. |
Round-trip latency examples from JackRabbit performance testing. Actual results vary by destination, routing, Wi-Fi conditions, customer equipment, and network load.
Most internet companies sell speed like one number tells the whole story: more Mbps, bigger plan, faster internet.
But that is not how internet performance actually feels.
Bandwidth is capacity – how much data can move at once. Responsiveness is how quickly your connection reacts when you click, talk, stream, game, or open a cloud app. Once a household has enough bandwidth for its normal use, adding more Mbps often does very little to improve everyday internet performance.
A 4K stream may need only around 25 Mbps. Video calls often need just a few Mbps. Online games usually do not need huge bandwidth; they need low latency, low jitter, and low packet loss. That is why a connection with a giant speed-test number can still feel sluggish if the route is inefficient, the Wi-Fi is weak, or latency spikes when the network is busy.
JackRabbit focuses on the part of performance customers actually feel: responsive browsing, smooth calls, stable streaming, lower ping, and cloud apps that do not drag.
Many internet connections slow down when the household gets busy. Someone starts a large download, a streaming device ramps up, a game update begins, or multiple people jump on video calls – and suddenly everything feels delayed.
That problem is often caused by bufferbloat: excessive queueing that makes latency spike under load.
When that happens:
Video calls freeze or stutter.
Online games lag even when the speed test looks fine.
Websites and apps hesitate before responding.
Remote work tools feel unstable when the network is busy.
JackRabbit addresses this with smart queue management using LibreQoS, helping keep latency controlled even when multiple devices are active at the same time.
In plain English: we do not just give you bandwidth. We engineer the connection to stay responsive when your home is actually using it.
Stop paying for “speed” you can’t feel. Switch to the shortest path to the internet today.