Real Speed Is Measured in Milliseconds, Not Megabits

Big providers brag about big numbers, but they hide a dirty secret: they force your data on a 1,200-mile detour to Dallas and back. That long commute creates the “lag” you feel, even on their expensive plans.

JackRabbit takes the shortcut. We connect you directly to the internet right here in El Paso. By cutting out the corporate detour, your connection reacts instantly. It’s simple physics: a shorter path means a faster experience.

WiFi

Managed Mesh WiFi 6
High-performance hardware included free to ensure our network's low latency reaches every room in your home.

Latency

Expert Engineering
Designed by global leaders in latency research. We’ve optimized the paths your data takes to reach the world’s biggest hubs.

Queuing

Lag-Free Flow
Our smart queuing (LibreQoS) gives priority to video calls and gaming, so your connection stays smooth even during big downloads.

Routing

Direct Local Peering
We are the only El Paso provider with local Tier-1 peering. No "backhauling" to other cities just to reach the internet.

DNS

Instant Local Directions
We handle DNS requests right here in El Paso. You get your "directions" instantly instead of waiting on a server in Dallas.

The JackRabbit Latency Stack

Fast internet is not just one big Mbps number. It is the full path your data takes: through your home, over the fixed wireless link, into DNS, through peering, and out to the wider internet.

Every click takes a trip.

We optimize each stop
Your device

Starts here

Mesh Wi-Fi

Whole-home

Roof radio

Not cellular

JR tower

Local entry

Smart queueing

Less waiting

Local DNS

Quick lookup

Local peering

El Paso edge

Internet apps

Final stop

Measured from El Paso

Lower is better
Phoenix, AZ JackRabbit: 14ms
JackRabbit 14ms
FiberCo 28ms
CableCo 84ms
Dallas, TX JackRabbit: 14ms
JackRabbit 14ms
FiberCo 20ms
CableCo 32ms
Chicago, IL JackRabbit: 37ms
JackRabbit 37ms
FiberCo 44ms
CableCo 49ms
Performance varies by destination. JackRabbit does not win every route, but our local peering often avoids the long detours that make internet feel sluggish. Round-trip latency examples from JackRabbit’s performance testing; actual results vary by routing, Wi-Fi conditions, customer equipment, and network load.

What happens under load

LibreQoS helps
Without smart queueing Lag spikes
Download dominates
Video call waiting...
Game ping spike
With JackRabbit smart queueing Responsive
Download balanced
Video call smooth
Game responsive

Local network. Shorter path.

Fewer detours

The fastest-feeling internet usually takes the cleanest route. JackRabbit is built to keep traffic local before handing it to major internet backbones, instead of forcing every trip through distant corporate hubs.

JackRabbit route

Home Tower
Tower El Paso edge
Edge Internet

Typical corporate detour

Home Far hub
Hub Another hub
Hub Internet

What low latency feels like

Real-world benefits
Smoother video calls Less freezing, stutter, and awkward delay.
More responsive gaming Lower ping matters more than raw Mbps.
Snappier browsing Pages and apps respond faster.
Better remote work Cloud apps and meetings feel more stable.
Stable streaming More consistent performance when the house is busy.
Whole-home coverage Managed mesh keeps the experience consistent.

Mbps is capacity. Latency is responsiveness.

JackRabbit is built for the part of internet performance people actually feel: smooth calls, fast clicks, responsive games, stable streaming, and cloud apps that do not drag.

Check if your home can get JackRabbit’s low-latency path → We’ll check your address, line of sight, and installation options.
Low latency

The Engineers Who Are Fixing the Internet

Expert groups like Cloudflare and BITAG have spent years identifying why home internet lags. We spent years building the solution.

JackRabbit co-developed the software platform now used by ISPs worldwide to fix these exact performance issues. We don’t just follow the industry standards for speed, we are helping to write them.

Our latency-first approach is backed by both academic research and real-world testing:

JackRabbit is proud to deliver next-generation internet that’s low-latency, highly responsive, and powered by open technology.

Watch: KTSM highlights how our local team is using this homegrown technology to improve connectivity across the world.

The "Non-Stop Flight" to the Internet

Most national ISPs operate like a massive airline hub. Even if you are trying to reach a server just a few hundred miles away in Phoenix, they force your data to take a “layover” at a distant corporate switching center—often in Dallas—simply because that’s where their network is centralized.

At JackRabbit, we provide the non-stop flight. We are the only provider in El Paso that peers directly with multiple Tier-1 internet backbones at a local datacenter. By cutting out the corporate “layovers,” your data reaches its destination faster, cleaner, and more reliably. You reach Phoenix in <20 ms while CableCo users are still “sitting on the tarmac” at 84ms.

Lower RTT = faster response, smoother experiences for cloud apps and games.

  • JackRabbit
  • Cable Co
  • Fiber Co
  • JackRabbit Advantage
Endpoint JackRabbitCable CoFiber CoJackRabbit Advantage
Endpoint
$3999
/year
$3999
/year
$273
/year
$3999
/year
Phoenix, Arizona14ms 🏆84ms28ms2x Faster than Fiber
Dallas, Texas14ms 🏆32ms20ms30% Faster than Fiber
Los Angeles, California25ms60ms22ms 🏆Competitive (Within 3ms)
Chicago, Illinois37ms 🏆49ms44ms~20% Faster than Fiber
Buy NowBuy NowBuy NowBuy Now

Bandwidth vs. Responsiveness

Most ISPs try to sell you the highest bandwidth (Mbps) possible. But according to Cloudflare and the Broadband Internet Technical Advisory Group, latency — not bandwidth — is what really affects how fast the internet feels.

In fact, studies show:

  • Browsing performance stops improving after about 20 Mbps.

  • Games, video calls, and remote work tools depend on low latency, not just speed.

Bufferbloat

Most cable, DSL, and 5G connections suffer from a hidden issue called Bufferbloat — where latency skyrockets under load.

That means:

  • Your Zoom call gets choppy if someone starts watching Netflix.

  • Online games lag when a large file is downloading.

  • Websites freeze when your network is busy.

At JackRabbit, we fix this with smart queue management — keeping latency low even during heavy usage. You can test your connection’s bufferbloat here.

Get Started

Stop paying for “speed” you can’t feel. Switch to the shortest path to the internet today.