The Best Internet in the Borderland. Period.

The local internet built for responsiveness, honest pricing, and real support. JackRabbit delivers low-latency home internet engineered by global latency experts, with no contracts, no surprise rental fees, no price hikes for existing customers, and support from people right here in the Borderland.

★★★★★ 5.0

2023, 2024, & 2025 Neighborhood Fave
Local Ownership, Local Commitment
When you choose JackRabbit Internet, you’re not just getting better internet — you’re supporting a local company that’s committed to building digital equity across our region. We partner with community organizations to provide free Digital Literacy courses for low-income families and seniors — helping them confidently navigate online life. We’ve also brought high-speed internet access to underserved Colonias, where large corporate providers have long failed to invest. We’re proud to be part of this community — and even prouder to serve it.
About Us

Community Impact

Through partnerships with local non-profits, JackRabbit Internet offers free technology classes for seniors, helping expand opportunity, close the digital divide, and empower people of all ages to participate confidently in today’s connected world. When our community grows stronger, we all do. Choosing JackRabbit means supporting local jobs, digital literacy, and opportunity across the Borderland.

Next-Gen
Performance

Our network is engineered by the same El Paso team that helped build world-class latency-reduction technology used by ISPs globally. You aren’t just getting a neighbor; you’re getting the smartest engineering team in the Borderland.

Honest Pricing

Our customers have never seen their rates increase

No 12-Month Price Trap

Other ISPs use low teaser rates to get you in the door, then double your bill in year two. JackRabbit neighbors have paid the same fair rate since day one. No contracts, no price hikes, and no surprise rental fees.

All-Inclusive Pricing

Our prices include everything: taxes, fees, equipment, and even mesh WiFi nodes

Monthly Rate

Example comparison based on monthly recurring charges after promotional pricing changes.

Save Money - Skip The Promos

While Cable Co. lures you in with a $49 rate that jumps to $89 in year two, JackRabbit customers have paid the same fair rate since day one. Over five years, that’s over $1,000 in hidden “promo taxes” you never have to pay.

Five-Year Cost Comparison

Example comparison based on cumulative service cost over five years.

Out-of-Town, Out-of-Touch
  • Overseas call centers that couldn’t find El Paso on a map
  • Surprise fees that only appear months after the first bill
  • Price hikes just when you finally learned your bill amount
  • Waiting for the “loyalty discount” that never comes
  • Sales pitches when you just want your service fixed
  • Profits shipped off to faraway boardrooms
Looks simple. Gets complicated.
  • “Price locks” that don’t include taxes, fees, or future surcharges.
  • Internet traffic competes with mobile phones on the same network.
  • Cellular networks aren’t designed for always-on home use.
  • Real-world performance often differs from advertised speeds.
  • Variable latency impacts gaming and video calls.
Right Here, Right for You
  • Our rates have never gone up. Not once.
  • Mesh Wi-Fi and equipment included — no rental surprises
  • Every dollar stays in El Paso, building our community
  • Optimized for low latency — not marketing numbers
  • We remember your name — and treat you like a neighbor
  • Real local support. No scripts. No chatbots.

Performance

Speed tests measure bandwidth. Your apps feel latency.

Mbps tells you how much data can move at once. Latency tells you how fast the internet answers. That is what makes video calls, gaming, browsing, streaming, schoolwork, and remote work feel instant.

Real latency from El Paso

Lower is better
  • JackRabbit
  • FiberCo
  • CableCo
Phoenix, AZ JackRabbit advantage: 2x faster than FiberCo
JackRabbit 14ms
FiberCo 28ms
CableCo 84ms
Dallas, TX JackRabbit advantage: 30% faster than FiberCo
JackRabbit 14ms
FiberCo 20ms
CableCo 32ms
Chicago, IL JackRabbit advantage: about 20% faster than FiberCo
JackRabbit 37ms
FiberCo 44ms
CableCo 49ms

The shortest path feels fastest.

Big providers often route traffic through distant corporate hubs. JackRabbit peers locally in El Paso, so your connection can take a cleaner path to the internet.

JackRabbit route Direct
El Paso Internet hub
Typical corporate route Detour
El Paso Faraway hub
Fewer detours can mean lower ping, smoother video calls, snappier browsing, and better gaming.

Why this matters more than a giant Mbps number

A high-speed plan can still feel slow if every click, call, game packet, or cloud app has to wait. JackRabbit is engineered for responsiveness — the part of internet performance you actually feel.

Frequently Asked Questions

No. 5G Home Internet is a shared cellular signal that competes with mobile phones and slows down during busy hours. JackRabbit is a Fixed Wireless link engineered for home and business use, providing superior stability and substantially better latency than cellular providers.”

Access all your favorite TV with JackRabbit and your preferred streaming service. We highly recommend YouTube TV. Don’t have a smart TV? Check out the Chromecast with Google TV.

Yes! Our network reliability averages 99.9% or greater each year, which is competitive with other internet service options such as cable internet and fiber internet.

Please see the Routing section of our Performance page.

 

Use Waveform’s Speed Test to find your current speed (latency and bandwidth). To ensure an accurate result, please connect the testing computer by Ethernet cable directly to the router. If that is not possible, make sure to use 5GHz AC/AX WiFi close to your router (less accurate).

No. JackRabbit Wireless in an independent Internet Service Provider, not a reseller. JackRabbit leverages its own Fixed Wireless infrastructure separate from that of major cellular carriers and wired internet providers. Learn more by visiting our How it Works page.

Switching To JackRabbit Is Easy

1

Eligibility Check

We check your home’s eligibility – using 3D maps to see if there is a clear signal path to our towers.

2

Schedule Appointment

We schedule a day to visit your home and install service.

3

Enjoy

Stream and browse with confidence. We are always standing by ready to help.

Service Plans & Eligibility